Satisfaction Guarantee: Boriwat products are covered by a full 1-year warranty. If anything happens to your back massager within a 1-year period, we will send you a replacement back massage at no cost to you. Any problems just contact us by email, we will give you a satisfactory answer as soon as possible. Gifts Ideas: Boriwat massager for back pain neck pain relief, this neck massager will be best gifts for women men dad mom husband wife and any loved ones to enjoy a deep tissue massage every day. 3 Adjustable Intensity: Low, medium and high 3 intensities can provide comfortable massage for people of different ages and fatigue levels. With 4 deep kneading shiatsu massage nodes, this neck and shoulder massager will effectively soothe muscle fatigue and relieve stiffness on multiple areas of your body. 2 Heating Zones with 2 Heating Levels: This electric massager has two built-in heating zones, you can enjoy the heat on your neck and back at the same time. 2-level focal heat therapy technology further release soreness and fatigue to create comfort. Automatic shut down in 15 minutes to prevent overuse. 2022 Upgrade Neck and Back Massager: Larger size: 15*13 inches, 8 inches longer than ordinary massage pillows. Perfectly fits the neck and back curves to provide most comfortable massage experience. 2 heating positions with 2 heating levels. 3 adjustable intensities.