FQA:
Q1: Can I use this shoulder wrap with a coat or thick clothes?
A1: It is suggested to wear shirt when using it. To wear too thick clothes will affect the vibration and heating effect.
Q2: Can I use it without wearing clothes?
A2: No, you can't. It is easy to burn the skin when using it directly on the skin.
Q3: The temperature can be changed?
A3: Of course, there are 3 heating mode and the temperature will be shown on the screen.
Q4: Why I can’t manipulate the key on the screen?
A4: It may because you have turned on the anti-mistouch mode. You will not able to operate the controller when anti-mistouch mode turns on. Please check to see if the light on the controller is flashing red, which means the on-screen keys are locked. Short press the switch, the indicator will show green light, which indicating the anti-mistouch mode has been turned off.
Q5: Can it be washed by machine?
A5: It can not be washed by machine. If you need to clean it, it is suggested to spot clean it with hand by using water below 30?/86? or wipe it with soft cloth.