Q&A
Q: The product is short-circuited
- A: Before using the product, please dry your hair with a towel to prevent the water from dripping into the machine, causing short circuit of the heating wire and damaging the machine.
Q: There is a burning smell during use
- A: Please don't worry, it is inevitable that the silica gel will produce a smell when it encounters heat. It is recommended to use it several times, and the smell will gradually fade.
Q: Unstable disassembly and installation of the head
- A: The head and the accessories buckle should be aligned and clamped tightly to avoid falling and scalding.
Q: The effect of curly hair is not as expected
- A: If you want a more curly hairstyle, the short hair may not be able to achieve a good effect, but you can be patient and do it a few more times to get a good inner button effect.
Q: The product stops working
- A: The product may inevitably be bumped during transportation, resulting in damage to the parts.
Maybe you will encounter the above problems or more problems, please let us know in time, we can give you a satisfactory solution; you can also help us to better improve the quality of our products and help us bring you more perfect product. thanks!
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