Q1: Why my electric shaver cannot be charged?
A: First, please make sure the electric shaver is charged by 5V/1A AC adapter(NOT INCLUDED ). Second, please confirm the charging port is dry before charging. If you still cannot resolve it, we are here to help you.
Q2: Why my electric shaver cannot be turn on?
A: First, please charge it to full after received the package. Second, please press the power button and hold it for 3 seconds to deactivate the Travel Lock Mode , and then, try to turn on it.
Q3: Why do I get a poor shaving experience?
A: First, please check if the electric shaver is in a low power. Second, replace a new set of blade, in case the blade become dull after a long time shaving. Third, clean the hair capture chamber after each use. Forth, for the beard longer than 0.2 inch , cut it shorter by the pop-up trimmer first, and shave it by the electric shaver.
Q4: Why the shaver burns my face?
A: First, if you have sensitive skin, please shave with gel/foam especially at first use. Second, please do not replace the blade frequently, the blade will be replaced every 6 month is suggested.