1. Nozzle is not stable and even fall out
Coofloss has found that the 2%-3% of first 5000PCS oral irrigator's nozzle has glue inside. The glue will partially block the water jet. Therefore the magnetic nozzle would shake or even pop out under higher intensity of water pressure. If this happenes, we will offer 8 new nozzles or a oral irrigator.
2. No water come out
Please remove nozzle and water tank and then immerse the oral irrigator in water. Press the power button for 1 second and wait for 10-20 seconds. Then you can install the nozzle and water tank and start using.
3. I cannot turn on the oral irrigator
You should long press the power button for 1 second to turn on (prevent unintended turning on during shipping or in bag) . When turning off the water flosser, you need just a single click.
4.No charger?
Please use your cellphone charger to charge coofloss oral irrigator. One charge lasts 30-40 days. We offer cable if it is damaged!