?After-Sale Service?We promise to provide each customer the highest standard of customer service and top quality goods, if you are not satisfied with our products or receive damaged items, please do not hesitate to contact us with any other situations, we’ll arrange after-sales team to handle it in 8 hours. ?Convertible Carrying Ways?Soft handles and removable shoulder strap make it could be carried in different ways, such as a backpack or a single-shoulder bag. The strap length of the backpack can be adjusted so that it is suitable for people of different heights. ?Extra Large Capacity?12.2"L x 6.5"W x 13.5"H. Weight: 2.42 pounds. Multifuctional pockets are enough for you to organize your items like 13.3" or under laptop, iPad, power bank, A4 files, books, umbrella, cup, sunglasses, cosmetics and any other daily things. ?12 MULTI-COMPARTMENT?Double zipper design is convenient for opening in two directions. (Interior) 1 main large zipper compartment contains 2 internal zip pockets and 3 slip pockets. (Exterior) 3 front zipper pockets, 2 side pockets and 1 back hidden private zipper pocket. ?Upgraded Crafting?Our women leather backpack purse is made of high quality pu leather with reinforced stitching, thicker hardware fittings, smoother zippers and soft polyester fabric lining. So it makes this backpack more fashionable and durable.