FAQ About Yuonsee Body Wave Human Hair Lace Front Wigs
1.Does this hair shedsThis wig is no shedding.
2.Is this wig true to lengthYes.The hair is true to its length.
3.What color is the laceIs it transparentIt is transparent lace. Easy to blend with your tone.
4.Does this wig come prepluckedYes,this body wave wig is pre-plucked with baby hairs in front.
5.Are the knots already bleachedThe knots don't come bleached.The knots are easy to bleach.Besides,the knots are very small to make it invisible.
6.Can I use heat on it
Absolutely. It's human hair. You can style with heat.
7.Does this wig has bad smell
This wig may has a light factory smell but once you wash it (which you should do with all bought hair) the smell is gone.
8.Why I received a used wig when the product is listed as new
We are very sorry to hear that,madam. What we want to make it clear that all of wigs we sent to Amazon warehouse are whole new wig.
But why did you received a used wig from AmazonHere are our explanations.
The issue seems to be completely random and only affects orders fulfilled by Amazon.So it isn't the sellers trying to pull a fast one on you.
As we all know,Amazon will put the wig which was returned by other customers on sale.These wigs should be in its original condition. But some times,Amazon warehouse staffs put the damaged wig or used wig on sale by mistake. And amazon warehouse will send these used wigs to customers after receiving orders.That's the reason why you receive a used wig when the wig is listed as new.
If you have experienced this, there is no reason for concern.Please request a free replacement on Amazon or let us know.A new wig will be sent you as soon as possible.The chances of receiving another used wig are quite unlikely.