CUSTOMER SHOW
Common Problem FAQ
Q1: Why my hair extension getting tangled
A1:Your hair can tangle due to dryness, oil & dirt build up. salt water chlorine, and not combing(wide tooth comb) out your hair daily. Make sure to wash & condition your hair at least once a week. Use hydrating drops or consult your stylist for more help.
Q2: Why are my hair getting shedding
A2:Do not use comb to brush the curly hair, just running with your fingers gently; use wide-tooth for straight or body weave style. After wash please nurse the hair with some hair oil ,then the hair will be back and soft.
Q3: Can they be straightened,curled
A3:Use a flat iron/straighter or tongs, please don't exceed 150, even when fitted, but as with your own hair, never use hot tools too often, and please dont do it too frequently, or the hair will easily get dry and tangled.
Q4: Why there are short hairs on the weft
A4: When hairs cut from donors, it is a bundle of long hairs and no weft. A length of hair need to be fold for sewing weft. That is why there are short hair by one side. Please don't worry about this, it will not impact hair looking, and will not influence on hair using and quality.